FAQs

Please note: Due to the outbreak of the Coronavirus, production and shipping times have increased to approximately 1 week. Each product is printed to order. Due to our supplier's decrease in personnel, there is a slight backlog of products. 

We truly apologize for the delay. If you have changed addresses during this time, we are able to change the shipping address up until the day your package ships. Please email Support@bitterendapparel.com to change an address, or if you have any other questions, comments or concerns. 

 

 

Here are a few of our Frequently Asked Questions:

Q: Do you guys do custom shirts?

A: Yes, if you have a custom shirt request for your ship, email us at Sales@BitterEndApparel.com or send us a DM on instagram @BitterEndApparel and we'll see what we can do.

 

Q: Will your shirts shrink when I wash them?

A: No! All of our shirts are pre-shrunk, meaning it will fit the same no matter how many times you wash it. 

 

Q: How long will I have to wait for my products?

A: It all depends on what you ordered. Since this is such a small industry, each of our products are manufactured as they are ordered. It usually takes 2-3 days for shirts to be fulfilled, and an additional 3-4 days for shipping. That being said, we will send you emails every step of the way, as well as providing you with tracking information once your items are shipped. 

 

Q: What is the return policy?

A: If you receive an item that has a manufacturing defect, email us at Support@BitterEndApparel.Com with a description and picture of the defect and we will replace it free of charge. At this time, these are the only types of returns we allow.

 

Q: Help, I just got back from sea and have all this money and don't know what to do with it?

A: We suggest a few Bitter End Apparel shirts and a highly diversified portfolio as well as some holdings of precious metals. But what do we know.

 

Q: Are you affiliated with the Bitter End Yacht Club?

A: No, we are in no way, shape, or form affiliated with a yacht club. People who sail for fun are not our target audience.